Exchange Policy

There is no refund policy but exchange only. If We agreed you are entitled to an exchange and the products need to be the same model and colour (Except discontinued products)

The exchange request need to submit within three working days from the day the Product(s) are received, and provided that:

The Product(s) to be exchanged should not be damaged, scratched, defaced or contain any trace of water and/ or other substance damage.

the Product(s) must not be opened or used;

all parts, accessories, user manual, warranty card (blank), free gifts, redeemed items are intact and returned together with the Product(s); The Product(s) need to be in good condition.

the original invoice and the credit card used to purchase the Product(s) must be presented;

Otherwise We will have the right to refuse the exchange. If You fail to submit and return the required documents or items, We have the right to refuse Your application.

No exchange would be made for product which has been registered on-line for warranty service or has undergone any repair.

manufacturers are responsible for the warranty of associated products. The terms and conditions of such warranty are subject to the manufacturers/vendors’ policy. During the warranty period, you may contact to the manufacturer or vendor for repair. You may refer to the warrantee card or enquire the manufacturers for details.

We have the right (but not the obligation) to amend, edit, or make any changes in any other form of the Terms and Conditions and any information, at Our sole discretion and without notice.

If there is any dispute, We reserve the right of final decision.